Pane Privacy Policy

Last updated: November 2, 2026

Overview

Pane doesn't collect information about you. There's no account, no analytics, no advertising, and no tracking, and the app doesn't include any third-party code that collects data. The only time anything is sent to us is when you choose to send feedback from the app.

What stays on your device

Everything Pane keeps is stored on your iPhone or iPad:

• The computers you add, with their addresses and settings
• The logins and SSH keys you save, which go in the iOS Keychain
• A picture of each computer's screen from the last time you connected
• Your clipboard history and the commands you've run in the terminal, used for suggestions
• Certificates and host keys you've chosen to trust
• A short diagnostic log of what the app did recently (see below)

iCloud sync

If you turn on iCloud sync, your computers, groups, saved logins, and settings are stored in your own iCloud account, in a private database that only you can read. Passwords and SSH keys sync through iCloud Keychain, and only if you turn that on too. We can't see any of it.

Connecting to your computers

When you connect, Pane talks to your computer directly, or through a gateway you set up yourself. Nothing passes through a server of ours.

Permissions

• Local network: to connect to computers on your network and find the ones nearby.
• Face ID: to lock Pane, if you turn that on. Apple handles the scan; Pane only learns whether it matched.
• Microphone: only when you turn on microphone redirection for a computer. The sound goes to that computer and nowhere else.
• Photos: to save a screenshot of a session when you ask. Pane can add to your library but can't read it.

Files you put in Pane's Shared With PC folder are shared only with the computers you turn file sharing on for.

Feedback and the diagnostic log

Pane keeps a short log on your device of what it did recently: connections starting and ending, errors, purchases going through, and the app opening and closing. It includes your device model, iOS version, and Pane's version. It doesn't include computer names or addresses, user names, passwords, anything you type, or anything on your screens. The oldest entries are dropped as new ones are added.

The log stays on your device unless you send feedback from Settings › Help › Send Feedback. You can read the whole log there before sending, and leave it out if you like. When you send feedback:

• Your message, your email address if you give one, and the log if you include it are sent over HTTPS to our server and forwarded to us by email.
• We use them only to answer you and to fix problems, and we don't share them with anyone.
• Reports are kept only as long as we need them to look into the problem.

Purchases

Purchases are handled by Apple. We don't receive your name or payment details.

Changes to this policy

If this policy changes, the new version will be posted on this page with a new date.

Contact

Questions about this policy? Email [email protected].